We accept payments with Shopify payments, PayPal, Amazon Pay and your Credit/Debit card. Once you have used your preferred method of payment you will be able to create an account which will enable 'quick checkout'.
Yes. Our checkout process is 100% secure. You can checkout with Amazon Pay, Pay Pal, MasterCard and Verified by Visa; all of which will redirect you to the relevant secure payment sites. We are also protected by McAfee Secure and have regular security checks and updates via GoDaddy security service.
You will be prompted to apply your discount code at the checkout. We advise you to apply your discount after you have selected your shipping method. This will ensure you can still take advantage of 'free shipping' even if your order is below the required amount after discounts have been applied.
Due to the nature of our business, our products are dispatched from overseas warehouses to your home. This often takes up to 2 days to process and 7 - 14 business days to ship. We will provide you with a tracking number so you can stay up to date with your order.
If your product is lost or damaged we will provide a replacement or credit for your next purchase.
We source all our products in bulk from overseas suppliers, then ship from an overseas location on demand directly to you. This results in us saving on inventory costs, custom fees and warehouse rental fees; which enables us to provide better value for money to you - our customer.
All are raw materials are sourced from either Biella - Italy and Gujurat - India. Our final production factories are located in various parts of china. Our silk necktie and bow tie sets are in made in Zhengzhou; our leather belts are made in Guangzhou; our silk scarves and scarf accessories are made in Zhenjiang; our wooden bow tie sets are made in Zhejiang and our watches are either made in the UK or Shenzhen. All our suppliers have been verified and tested through the Suit Monkey verification scheme and are 100% trusted.
Yes. This is one of the reasons we take up to 48hours to process an order - as we know mistakes happen. However, if this does occur please let us know as soon as possible - especially if you have paid for queue jump! Contact us on firstname.lastname@example.org to change your order. Once the order has been processed and shipped we will be unable to make any amendments.
Suit Monkey is a brand that offers quality suit accessories in the form of neckties; bow ties; belts; scarves and watches. We have worked with our suppliers to offer affordable box sets for a variety of our products. We have also collaborated with some amazing brands to offer quality and long lasting products.