Shipping Information

We offer FREE GLOBAL SHIPPING on ALL our products.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: 48 hours
All orders are processed for dispatch within 24 hours after the order is placed.
The relevant postal service will then process the orders, which takes an additional 24 hours.

Shipping time:

US & UK Shipping times:
7-21 business days plus 48 hours processing time.

International Shipping Times:
14-21 business days plus 48 hours processing time.

Note:

These times may differ slightly depending on demand and time of the year.

Whilst we try to ensure every product is available globally, we cannot guarantee it. If you order a product that is unavailable to you we apologise. If by chance your order is processed we will notify you within 24 hours and issue a refund.

It is your responsibility to be available for your delivery and that your order details are correct. Please refer to our refund policy for details regarding returns.

Whilst we make every effort to ensure all customs charges and import taxes have been paid in full there may be circumstances whereby your goods are withheld by the relevant authority. In this eventually please contact sales@suitmonkey.co.uk and we will issue either a partial or full repayment of these said charges to the relevant account. You will need to provide us with proof of purchase and proof of paying the charge.